Phone Banking
ADF 24-Hour Phone Banking System
Touch-Tone Menu Instructions:
Call Toll-Free 1-877-797-3078
Press 1 for English or Press 2 for Spanish
Enter your 9 digit Social Security (SSN)/Tax ID Number (TIN)
Enter your 4 digit Security Code (last 4 digits of your SSN/TIN)
Enter Your Account Number(s)
Checking Account – Press 1 (not applicable to ADF)
Savings Account – Press 2
Savings balance, most recent deposit date and amount
To hear your savings account information again, Press 1
To look up transactions by amount, Press 2
To hear your most recent deposits, Press 3
To hear your withdrawals, Press 4
To request a faxed statement, Press 5
Press 9 to return to the main menu or * to exit
Transfer Funds – Press 3 (not applicable to ADF)
Investment Certificate – Press 4
Current balance, maturity date, next interest payment
To repeat this information, Press 1
To be connected to an Investment Services Representative, Press 2
Press 9 to return to the main menu or * to exit
Loan & Loan Payments – Press 5
Current loan balance, next payment due and amount, payoff amount
To hear this information again, Press 1
To make a payment, Press 2 (not applicable to ADF)
To be connected to the Loan Department, Press 3
Press 9 to return to the main menu or * to exit
Change Security Code – Press 6
Enter your new Security Code and Press # when finished or * to cancel.
